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Frequently asked questions

What is a snag?

In the context of construction and property, a "snag" refers to a minor defect, issue, or problem in a newly built or recently renovated property. These defects can range from cosmetic imperfections to functional or structural problems that need to be addressed to ensure that the property meets the required quality standards. These quality standards are set out by the NHBC, LABC and Building Control, aswell as some other structural warranty providers such as Premier Guarantee.

What is a snagging inspection report/survey?

A new build snagging inspection is a thorough examination of a newly constructed property to identify and document any defects or issues, commonly referred to as "snags". Snags are typically minor cosmetic defects, workmanship problems, or incomplete tasks that need to be rectified by the developer or builder before the property is handed over to the buyer. The snagging inspection is usually carried out by a professional snagging inspector or a building surveyor who has expertise in identifying construction-related issues. During the inspection, the property is examined room by room, and all visible elements, such as walls, ceilings, floors, doors, windows, plumbing, electrical fittings, and finishes, are scrutinised to detect any faults or defects. The primary purpose of a snagging inspection is to ensure that the property is built to a high standard and complies with relevant building regulations and industry standards. By identifying and documenting snags early on, the buyer can request the developer to rectify them before the final handover, ensuring that the property is in good condition and meets the expected quality.

What will be checked as part of the  snagging inspection survey?

All elements of the property will be inspected for imperfections, workmanship issues and tolerances. This will include a thorough inspection of the: EXTERNAL - All Roofs including that to the main house as well as any garages and out buildings etc, will be inspected for damage and to ensure any weather proof connection details are in place and correctly installed (flashings etc). - Guttering to be checked for any debris or damaged joints. Any guttering installed to the incorerct fall to be identified. - All fascia, soffits and barge boards to be inspected for damage / workmanship issues. - All brickwork, stonework and blockwork to be inspected, checking all mortar joints are level and well pointed and the walls are flush within tolerance. Any colour imperfections or bricks not matching will also be identified. Where expansion joints have been incorporated, these will be checked including an inspection of any mastics within these joints. - Any render or cladding will be checked for imperfections. Render should not be taken below the damp proof course so this will also be noted where applicable. - All windows and doors will be inspected for damage / imperfections. - All external finishes including landscaping, paving, tarmac etc will be checked to ensure they have been installed correctly and are free from damage. - Any boundary fencing, walls, railings and gates will be inspected and gate operation checked. INTERNAL - All internal walls and ceilings to be inspected for deviations in the plaster and paint finishes. - All tiling and cladding to be checked for any imperfections including damage to tiles or cladding, inconsistent joints or tiles / cladding not level. - All floor coverings including carpet, lino, tiles, wood finishes to be inspected to ensure they are free from damage and stains and are fitted tight to skirtings / units etc. - Where available, floor screeds will be inspected for and damage, loose or unevenness. - All internal doors will be inspected for damage and checked to ensure they operate correctly and have been installed properly along with ensuring all handles etc have been tightened. - All joinery such as architraves, skirting boards, stair joinery, boxings etc will be checked to ensure a good level of workmanship has be obtained and all fixings / joints have been well filled and decorated. - All kitchen components including cupboards and drawer fronts, inside units, unit backs, handles, worktops, end panels and any cover / jointing strips are to be inspected for defects and quality issues as well as alignments and operations also checked. - Where possible, all fitted appliances will be checked such as ensuring ovens get hot etc however, wet items such as washing machines and dishwashers will not be operated to prevent periods of stagnant water being left in the appliance (the appliances will still be tested to ensure they turn on / off without faults displayed). Appliances will also be checked for any damage and to ensure they go to a marked switch board, the correct appliance is highlighted on the switch as often this is not the case e.g. the fridge switch turns on the dishwasher etc. - All toilets to be inspected to ensure there is no damage, no leaks, the waste is installed correctly and the flush operates as intended. - All wash hand basins will be inspected for damage and all pipework checked for leaks including any over flows (where accessible). All plugs will be checked to ensure they are operational and hold the water correctly within the basin. Where a pedestal is installed, this will also be checked for damage and to ensure installed securely. - All baths and shower trays to be checked for damage. Silicone seals around the bath to be inspected to ensure they are of a good standard and there are no gaps to allow water through. Where possible, pipework / waste below the bath / shower tray will be inspected for leaks (where side panels have been fitted this will not form part of the survey). - All taps within bathrooms, toilets and en-suites will be checked for damage and leaks. The taps will also be checked to ensure the hot and cold have been connected correctly as to prevent the cold tap delivering hot water and visa versa. Temperatures and flow rates will also be checked to ensure they comply with the relevant guidance / regulations. - All showers will be inspected for any damage and to ensure they are installed securely. Any hoses and pipework will be checked for leaks. Temperatures and flow rates will also be checked to ensure they comply with the relevant guidance / regulations. - Heating system will be checked to ensure the zone thermostats are set correctly and that all radiators get up to temperature. - All sockets, switches and lights will be checked for damage, operation and to ensure they are level. on top of this, all sockets will be checked with a socket tester. - Loft space - we will check insulation levels, workmanship around roof timbers and any internal wall finishes to gable ends.

how long will a snagging inspection take? 

The duration of a snagging inspection can vary based on several factors, including the size of the property, its complexity and the number of defects found. On average, a snagging inspection for a standard-sized 3-5 bedroom property could take anywhere from 4 to 6 hours. Larger or more intricate properties might require more time.

What are the benefits of hiring a professional snagging company?

1. Expertise and Experience: Professional snagging companies consist of experienced inspectors who possess in-depth knowledge of construction standards and practices. Their expertise allows them to identify even minor defects that might go unnoticed by others. 2. Thorough Inspection: These experts conduct thorough inspections, ensuring that all aspects of your property are meticulously checked for defects, incomplete work, and quality issues. 3. Quality Assurance: Hiring a snagging company acts as an additional layer of quality assurance. They help ensure that the developer or builder delivers a finished product that meets the highest standards of workmanship. 4. Save Time and Stress: Attempting to identify defects on your own can be time-consuming and stressful. Professional snagging companies streamline the process, leaving you free to focus on other important aspects of moving into your new home. 5. Comprehensive Reporting: A professional snagging company provides you with a detailed snagging report, often including photographs and clear explanations of the identified issues. This report equips you with a comprehensive understanding of the property's condition. 6. Negotiation Power: Armed with a detailed snagging report, you'll have stronger grounds to negotiate with the developer for necessary repairs before completing the purchase or moving in (if carried out in advance of completion). 7. Long-Term Savings: Addressing defects early can prevent more significant issues from developing in the future, potentially saving you money on repairs down the line. 8. Objective Evaluation: A professional snagging company offers an unbiased assessment of the property's condition, without emotional attachment, ensuring a fair and accurate evaluation. 9. Legal Protection: In some cases, a snagging report can serve as evidence in case of disputes with the developer or builder regarding defects and repairs. 10. Peace of Mind: Engaging a professional snagging company provides peace of mind, knowing that your new build property has been thoroughly inspected by experts with your best interests in mind. In summary, hiring a professional snagging company gives you the assurance that your new property is up to the highest standards, helps you identify and address defects promptly, and ensures a smooth transition into your new home.

What areas do we cover?

NuBuild Snagging offers comprehensive snagging inspection services across the entire North East, North Yorkshire, and Northumberland regions. While we've listed the major towns we currently provide new build snagging services for below, please note that this isn't an exhaustive list. We're more than happy to extend our services to any other town or village within our coverage areas. Major Towns We Serve: North East: Newcastle upon Tyne Sunderland Durham Middlesbrough Stockton-on-Tees Hartlepool Gateshead Darlington Bishop Auckland South Shields Washington Redcar Whitley Bay Tynemouth North Shields Consett Peterlee Blyth Thornaby-on-Tees Houghton-le-Spring Newton Aycliffe Jarrow Seaham Chester-le-Street Norton Wallsend Northumberland: Alnwick Ashington Bedlington Berwick-upon-Tweed Blyth Cramlington Hexham Morpeth Prudhoe North Yorkshire: Harrogate Scarborough Skipton Whitby Northallerton Ripon Knaresborough Selby Thornaby-on-Tees (partly in North Yorkshire) Richmond Feel free to contact us if you're unsure whether your location falls within our coverage areas. We're dedicated to providing snagging inspection services that meet your needs, wherever you are.

When is the best time to carryout a snagging inspection?

The best time to have a snagging inspection carried out is just before the completion of your new build property, however, many builders and developers will not allow this. If the builder or developer will not allow for a snagging inspection to take place prior to completion, then the next best option is the day after completion, and ideally before any belongings have been moved in. This will give our surveyors the best possible access to all areas of the property to ensure all the defects and issues are picked up. The reason we recommend the day after completion is sometimes receiving the keys to your new build home may not take place on time or until late in the day. As snagging can take between 4 - 6 hours, this wouldn't be possible if accessing your home wasn't available until the afternoon. Where it is not possible to for the snagging inspection to take place prior to moving in, we would recommend the snagging inspection is booked for a day where there will not be lots of activity in the property such as removals coming and going etc.

what time will the surveyor arrive to snag my house?

Given the time needed to snag a new build property, our surveyors will arrive onsite before 10am unless other arrangements have been made. This is to allow us maximum time at the property to thoroughly inspect your home and identify all of the defects. We are however, flexible on arrival times to suit our customers, although during winter months, we would look to start no later than 10am to allow for maximum day light hours.

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